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Help with an item, a return request or a change to your order.
The store’s reviewed policy is not available on this page. This general guidance does not confirm eligibility or refund arrangements. Contact our team for your request; policy wording requires business and legal review.
For a problem with an item, return, replacement or cancellation, contact our team. Include the product name, pack size and your order reference, if you have one.
Eligibility, timing and any refund arrangements need confirmation for your request. Keep the item and packaging available while the team reviews the issue.
Ask the team about an order change or cancellation using your order reference. Your request needs confirmation; sending a message does not change the accepted order.
Need help? Contact our team